Technical expertise, put where it is needed.
ITOX LTD is an IT field services company. We connect businesses with qualified field engineers for the work that has to be done in person, and we make sure it is documented when it is.
Field engineering, coordinated centrally.
ITOX provides engineers and technicians for onsite technology work: hardware break/fix, data centre maintenance, network roll-out and migration, desktop and IT support, Wi-Fi surveys and installation, deployment programmes, and secure IT asset disposal.
Requirements come in from businesses that either have no local technical presence at a site, or have one and need it extended. We match the requirement to field capability, agree the scope and the window, and put someone on site.
Field operations coordinated across more than twenty European countries.
Four things that hold true on every job.
The work happens on site
Remote support closes most tickets. ITOX exists for what it cannot close: the failed component, the rack that needs building, the coverage complaint that has to be measured.
Say what can be done, then do it
We scope against your window and your access process before anyone is dispatched, rather than promising a response time that ignores the specifics of the site.
Every visit leaves a record
What was done, what was found, and what is still outstanding. A visit that is not documented is a visit you cannot audit.
One partner, many countries
Coordinating a different supplier in every market is the problem. A single point of coordination across Europe is the product.
The same sequence, every time.
Predictability is the point. A one-off component swap and a rollout across two hundred sites follow the same four steps.
- 01
Tell us what you need
Submit the technical requirement: the site, the equipment, and what has to happen.
- 02
We identify the right engineer
The requirement is matched to field capability with the relevant experience, near the site.
- 03
Engineer attends site
The engineer performs the work within the agreed window and confirms the outcome before leaving.
- 04
Receive service report
Completion details, what was found, and anything outstanding are documented and returned to you.
ITOX LTD.
- Registered office
- Viale Lucania 3, 20139 Milan, Italy
- General enquiries
- info@itox.it
- Support
- support@itox.it
- Telephone
- +39 351 5976359
Looking for a Reliable Field Services Partner?
Let us discuss your requirements.