01Network Roll-Out & Migration
Network installation, equipment deployment, cabling coordination, migration and onsite engineering across multiple sites.
Typically requested for
Multi-site switch or router refresh, or a branch network installation.
Managed Service
Data Centre Maintenance
Data centre work is unforgiving. Access is controlled, change windows are short, and the person on the floor has to get it right the first time. ITOX provides engineers who understand rack discipline, cable management and change procedure, and who document what they did.
What we do
- Rack, stack and decommission equipment to an agreed elevation plan.
- Replace failed components and swap field-replaceable units under vendor guidance.
- Act as your hands on the floor when the fault cannot be cleared remotely.
- Perform structured cable work: patching, dressing, labelling and tracing.
- Record what was done, what was found, and what remains outstanding.
Response model
Data centre requests are scoped against your change window, not against a generic clock. Tell us the site, the access process and the window, and we confirm what can be covered before anyone is dispatched.
Capabilities01
What this service covers.
01
Rack and stack, de-rack and decommission
02
Component and field-replaceable unit swaps
03
Smart hands and remote hands
04
Patching, cable dressing and labelling
05
Cross-connect and interconnect work
06
Power and PDU connection under supervision
07
Media and optic replacement
08
Physical audits and asset verification
Typical use cases02
When clients call us.
- A drive or PSU has failed and the vendor is shipping a replacement to site.
- You need equipment racked and cabled before a migration weekend.
- A colocation facility will not perform the work and your team is remote.
- An audit requires physical verification of what is actually installed.
- A change window needs a pair of trained hands present on the floor.
Equipment supported03
What our engineers work on.
- Rack-mount servers
- Blade and chassis systems
- Storage arrays and shelves
- Top-of-rack and aggregation switches
- Structured cabling and patch panels
- PDUs and rack power
- KVM and out-of-band management
Industries04
Where this service is most requested.
FAQs05
Questions we are asked.
Yes, provided you can sponsor access. Give us the facility, the access procedure and any inductions required, and we will work to the site rules.
Usually you or your vendor supply the part and we perform the work. If you need parts sourced as well, raise it in the request and we will scope it separately.
A written record of the work performed, what was found on site, and anything left outstanding, along with any photographs taken during the visit.
Related06
Services often requested alongside this one.
01Explore service
02Hardware Break/Fix Support
Desktop, server, workstation and enterprise hardware troubleshooting, component replacement and restoration of service.
Typically requested for
A failed machine or component that needs an engineer on site to restore.
03IT Deployment
Large-scale hardware and technology deployment, from staging and build through to installation and user handover.
Typically requested for
A hardware rollout across many users or many sites within a fixed window.
Need Data Centre on site?
Submit the requirement and it will be matched to the right field capability.