Can ITOX work in a facility we do not own?
Yes, provided you can sponsor access. Supply the facility, the access procedure and any inductions required, and the engineer will work to the site rules.
Help Centre
Data Centre
Site access, change windows and smart hands.
How are change windows handled?
Data centre work is scoped against your change window rather than a generic clock. Give us the window with the request and we confirm what can realistically be covered inside it.
What is the difference between smart hands and a normal visit?
Smart hands means your team directs the work in real time and ITOX provides the trained hands and eyes on the floor. A normal visit means the requirement is scoped in advance and the engineer executes it independently.