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Network Support

Rollouts, cutovers, cabling and wireless surveys.

Do engineers configure equipment or only install it?

Both are possible. Many clients supply a gold configuration for the engineer to load and verify. If you need design work as well, state that in the request so it is scoped.

Does ITOX do structured cabling?

ITOX can coordinate and verify a cabling contractor, or work alongside one you have appointed. Cabling installation itself is scoped per project rather than assumed.

Which type of wireless survey do I need?

A predictive survey models coverage from floor plans before anything is installed. An onsite survey measures what is actually there. Many projects use both: one to design, one to verify the installed result.

Still stuck?

Raise a ticket and it will be routed to the network support queue.

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